StarBet65 Privacy Policy – Your Data, Your Rights, Our Commitment

StarBet65 (referred to throughout this document as "starbet65", "we", "us", or "our") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains what personal data starbet65 collects from players in Pakistan, why we collect it, how we use it, who we share it with, and how long we hold it.

This policy applies to all data collected through the starbet65 website, any mobile experience of the platform, and all interactions with our customer support team. It applies equally to registered account holders and to visitors who browse the starbet65 platform without an account.

By using starbet65 you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, please discontinue use of the starbet65 platform and contact our support team to request account closure and data deletion.

StarBet65 collects two broad categories of personal data: information you provide directly, and information generated automatically by your use of the platform.

Information you provide directly:

• Registration data: Full legal name, date of birth, gender, nationality, residential address, email address, and mobile phone number.
• Identity verification documents: CNIC number and scanned copies of identity documents submitted for Know Your Customer (KYC) verification.
• Payment information: Mobile wallet account numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, and card details for Visa/Mastercard transactions. Full card numbers are never stored on starbet65 servers — they are handled by our payment processors.
• Communications: The content of messages you send to starbet65 support, including live chat transcripts, emails, and any attachments you provide.
• Preferences and settings: Responsible gaming limits, notification preferences, and display settings you configure within your starbet65 account.

Information collected automatically:

• IP address and approximate geographic location at the time of login or session.
• Device type, operating system, browser version, and screen resolution.
• Session duration, pages visited, features accessed, and interaction patterns within the starbet65 platform.
• Betting activity: markets accessed, bets placed, bet amounts, outcomes, and transaction history.
• Cookie data and similar tracking identifiers (see Section 7 for full details).

Starbet65 collects personal data through the following channels:

• Account registration: When you complete the starbet65 sign-up form, the information you enter is captured and stored securely in our systems.
• KYC verification: When you submit identity documents to verify your account, those documents are processed by our internal compliance team and, where applicable, third-party identity verification services.
• Deposits and withdrawals: Payment data is collected at the point of transaction. For mobile wallet payments, your wallet number is recorded. For card payments, the transaction is processed via a PCI-DSS-compliant payment gateway and starbet65 receives only a transaction reference and masked card number.
• Platform interaction: Our servers automatically log technical data including IP addresses, device identifiers, session timestamps, and feature usage every time you connect to the starbet65 platform.
• Customer support: When you contact starbet65 via live chat or email, the conversation is recorded for quality assurance, training, and reference purposes.
• Cookies and tracking technologies: Cookies and similar technologies are used to track your session, remember preferences, and analyse platform usage. See Section 7 for full details on the types of cookies starbet65 uses.

StarBet65 uses the personal data it collects for the following specific purposes:

• Account creation and management: To set up your starbet65 account, authenticate your identity at login, and manage your account settings and preferences.
• Identity verification and age confirmation: To comply with our strict 18+ policy and to verify that the person using the account is the registered account holder.
• Payment processing: To process deposits and withdrawals in PKR through your chosen payment method and to reconcile transactions in our financial records.
• Anti-money laundering and fraud prevention: To monitor transactions and betting patterns for signs of suspicious activity, to comply with our legal obligations, and to protect the integrity of the starbet65 platform.
• Responsible gaming: To monitor player behaviour for indicators of problem gambling and to enforce any limits, cool-off periods, or self-exclusion requests you have activated. Starbet65's responsible gaming obligations require us to track activity across your account over time.
• Customer support: To respond to your queries, resolve disputes, and maintain a record of your support history so that we can provide consistent assistance.
• Platform improvement: To analyse how players use starbet65, identify technical issues, test new features, and optimise the platform experience based on real usage data.
• Marketing communications: To send you promotional offers, bonus notifications, and product updates relevant to your interests on starbet65 — subject to your communication preferences (see Section 11).
• Legal and regulatory compliance: To meet any obligations imposed by applicable law, including responding to valid requests from regulatory or law enforcement authorities.

StarBet65 does not use your personal data for any purpose other than those listed above without first informing you and, where required, obtaining your consent.

StarBet65 relies on the following legal bases to process your personal data:

• Contractual necessity: Processing required to fulfil our obligations under the account agreement — account creation, payment processing, bet settlement, and customer support all fall under this basis.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering requirements, age verification obligations, and responses to lawful authority requests.
• Legitimate interests: Processing carried out for the legitimate business interests of starbet65 where those interests are not overridden by your rights — fraud detection, platform security, and product improvement are examples under this basis.
• Consent: Where starbet65 sends marketing communications, this is done on the basis of your consent. You can withdraw this consent at any time without affecting the lawfulness of prior processing.

StarBet65 does not sell, rent, or trade your personal data to any third party for commercial purposes. Period. Your information is shared only in the specific and limited circumstances described below:

• Payment processors: Transaction data is shared with our payment gateway and mobile wallet service providers (such as Easypaisa and JazzCash's banking infrastructure) to the extent necessary to process your deposits and withdrawals. These providers are contractually required to handle your data securely and only for payment purposes.
• Identity verification services: Where automated KYC checks are used to verify your CNIC or other identity documents, data is shared with certified identity verification providers under strict data processing agreements.
• Game providers: For live dealer and certain casino games hosted by third-party providers, limited session data (such as your user ID and session token) is shared with the provider's system to enable gameplay. Personal identifying details beyond what is technically necessary for the session are not shared.
• Fraud prevention and security partners: Starbet65 works with security service providers to detect and prevent fraud, money laundering, and cheating. These services may process IP addresses, device fingerprints, and transaction patterns.
• Legal and regulatory authorities: Starbet65 will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by a valid legal order or when we determine that disclosure is necessary to protect the safety of users or the integrity of the platform.
• Business transfers: In the event of a merger, acquisition, or sale of assets, player data may be transferred to the acquiring entity subject to the same privacy protections described in this policy. Players will be notified of any such transfer in advance.

All third parties with whom starbet65 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what starbet65 specifies.

StarBet65 uses cookies — small text files stored in your browser — and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. Below is a breakdown of the types of cookies starbet65 uses:

You can manage optional cookies through your browser settings. Disabling optional cookies will not prevent you from using the core starbet65 platform, but it may affect some preference-related features. Disabling essential or security cookies may prevent you from logging in or using the platform correctly.

StarBet65 does not use advertising or retargeting cookies that track your behaviour across other websites.

StarBet65 takes data security seriously and applies multiple layers of protection to safeguard your personal information:

• SSL/TLS encryption: All data transmitted between your device and the starbet65 servers is encrypted using SSL/TLS. This means your login credentials, payment details, and personal information cannot be intercepted in transit by third parties.
• Encrypted data storage: Sensitive data stored in starbet65's systems — including CNIC details and payment account references — is encrypted at rest using AES-256 encryption.
• Access controls: Internal access to personal data is restricted to authorised starbet65 personnel who require it for specific job functions. All access is logged and audited. Support agents can see only the data necessary to resolve your query.
• Two-factor authentication: Starbet65 supports 2FA for player accounts. We strongly recommend enabling this feature from your account security settings.
• Penetration testing and security audits: Starbet65 engages external security specialists to conduct regular vulnerability assessments and penetration tests of the platform infrastructure.
• Incident response: In the event of a data breach that affects player data, starbet65 will notify affected players by email within 72 hours of becoming aware of the breach, and will take immediate steps to contain and remediate it.

StarBet65 retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. Specific retention periods are as follows:

• Active account data: Retained for the full duration of your account relationship with starbet65 and for a period of five years after account closure, to comply with anti-money-laundering regulations.
• Transaction records: Financial transaction records including deposits, withdrawals, and bet history are retained for a minimum of seven years to meet regulatory requirements applicable to financial records.
• KYC documents: Identity verification documents are retained for five years after the end of your relationship with starbet65 unless a longer retention period is required by applicable law.
• Support communications: Live chat and email records are retained for three years from the date of the interaction.
• Behavioural and analytics data: Aggregated, anonymised analytics data may be retained indefinitely. Individual-level behavioural data linked to your account is deleted or anonymised upon account closure.
• Marketing consent records: Records of your consent to or opt-out from marketing communications are retained for five years to demonstrate compliance.

When personal data is no longer required, starbet65 either permanently deletes it from our systems or irreversibly anonymises it so that it can no longer be linked to your identity.

StarBet65 respects your rights over your personal data. You can exercise any of the following rights by contacting us at support@starbet65.bet:

Starbet65 aims to respond to all data rights requests within 30 calendar days. Complex requests may take up to 60 days; if this applies, we will notify you within the initial 30-day window. Exercising your rights is free of charge.

StarBet65 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new game launches, special events, and platform updates. These communications are sent only to players who have opted in to receive them.

You can manage your marketing preferences at any time through your starbet65 account settings, or by clicking the unsubscribe link in any marketing email. You can also contact support@starbet65.bet with the subject "Unsubscribe" and we will remove you from all marketing lists within 5 business days.

Opting out of marketing communications does not affect transactional messages — you will still receive emails about deposits, withdrawals, verification requests, and account security that are necessary for running your account.

StarBet65 operates a strict 18+ policy and does not knowingly collect personal data from any person under the age of 18. Age is verified during the account registration process and may be verified again at any subsequent point through document checks.

If starbet65 becomes aware that personal data has been collected from a person under 18, the account will be immediately suspended, all funds will be returned to the depositing payment method after verification, and all personal data associated with the underage account will be deleted from our systems.

If you are the parent or guardian of a minor and believe they have registered an account on starbet65, please contact us immediately at support@starbet65.bet so we can take action without delay.

The starbet65 platform does not contain links to third-party websites for commercial or affiliate purposes. All navigation on the platform stays within the starbet65 domain. This Privacy Policy applies solely to data collected by starbet65 and does not cover how any external services (such as your payment provider's app or website) handle your data.

Payment providers such as Easypaisa and JazzCash operate under their own privacy policies when you use their respective apps or USSD services to initiate a transfer. StarBet65 recommends reviewing those policies separately if you have questions about how your mobile wallet provider handles your personal information.

StarBet65 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the expansion of platform features. When material changes are made, starbet65 will:

Minor updates — such as clarifications, corrections of typos, or formatting changes that do not affect the substance of the policy — will be made without notification but the updated date will still be revised. Continued use of starbet65 after a policy update constitutes acceptance of the revised Privacy Policy.

For any questions, concerns, or requests relating to this Privacy Policy or how starbet65 handles your personal data, you can reach us through the following channels:

• Email: support@starbet65.bet — for data rights requests, please use the subject line "Privacy Request" to ensure your message reaches the correct team.
• Live Chat: Available 24/7 when logged into your starbet65 account. Our support agents can handle general privacy questions in real time and escalate formal data requests to the relevant team.

StarBet65 commits to acknowledging all privacy-related enquiries within 48 hours and providing a substantive response or update within 30 calendar days. If your request is time-sensitive, please indicate this clearly in your message.